How to contact Limespun support

How to reach the Limespun team, and what to include so we can help quickly.

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Written By YashLast updated 3 days ago

Can't find the answer in the help center? We're here to help.

Email us

Write to support@limespun.com. You can also open it from inside Limespun: click your name at the bottom of the sidebar, then Email support.

Include these details

To help us solve it on the first reply, tell us:

  • your studio name and the email you sign in with,
  • what you were trying to do and what happened instead,
  • when it happened (date and time),
  • your device and browser, and
  • a screenshot if you can.

Please never send passwords, full card numbers or your clients' medical details by email. We will never ask for them.

Ideas and bugs

For feature ideas and bug reports, use the feedback board: it lets other studios vote, and you'll be notified as it progresses. See How to share an idea or report a bug.

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